Frequently Asked Questions
Helpful answers about replacement VIN labels, ordering, documents and delivery.
SHOP LABELS → CONTACT OUR TEAMOrdering & Documents
How do I order?
Choose your label and upload your vehicle registration document or proof of ownership using Choose File on the product page. You can attach up to three JPG, PNG or PDF files. An example label photo, custom size and special note are optional. Then click Add to cart and complete checkout.
Which documents can I send?
Send your country’s registration document or proof of ownership, such as a V5C, carte grise, Zulassungsbescheinigung, Documento Unico or permiso de circulación.
Is a label photo mandatory?
An example label photo is optional. Upload one if you have it; you can order when the original label is missing.
Where do you deliver?
We welcome customers throughout Europe and offer worldwide postage for a flat €6.99 per order.
Can I send a PDF or image?
Yes. The product-page upload fields accept up to three JPG, PNG or PDF files before you add the label to your basket.
Can workshops order?
Yes. Upload the registration or ownership document on the product page, add the label to the basket and complete checkout.
Support for Your Order
Already Ordered?
Contact us with your order reference for help with an existing order. Documents for a new order are uploaded directly on the product page before checkout.
Delivery & Returns
See our delivery guide and returns page for help with delivery queries or an issue with your order.